LOGISTICS AND SHIPPING POLICY

At Used Auto Parts California, we provide customers with straightforward information about order preparation, delivery, freight handling, and payment. Our business operates from Reach Auto Parts, and the logistics and shipping details below apply to eligible purchases made through our website.

Order Preparation

Once the payment for an order has been confirmed, our team generally begins preparing the shipment within 1–2 business days.

The preparation period can be longer when an order involves an oversized part, requires additional verification, or needs further information before shipment.

Where We Ship

Eligible orders are available for delivery throughout the 48 contiguous states.

For most standard shipments, delivery is expected within approximately 5–6 business days after processing. This is an estimated timeframe rather than a guaranteed delivery date, as carrier schedules and destination conditions can affect arrival times.

Free shipping may apply to qualifying purchases. If your order meets the applicable requirements, the relevant shipping information will be provided before checkout is completed.

Freight Shipments for Large Auto Parts

Some used auto parts are too large or heavy for regular parcel shipping. Engines, transmissions, and similar components may therefore be transported through freight services.

Depending on the shipment, we may use FedEx Freight, UPS Freight, or R&L Carriers.

When offered by the carrier, liftgate service can be requested for deliveries where additional equipment is needed to unload a heavy component.

Shipping Areas Not Included

Our regular shipping coverage is currently limited to the 48 contiguous states.

We do not currently offer standard shipping services to Alaska, Hawaii, or Puerto Rico.

If you require delivery outside these areas, please contact our team before placing an order so we can determine whether any alternative arrangement is available.

Payment Methods We Accept

Customers can pay using major credit and debit cards through our checkout.

Depending on availability, PayPal and other digital payment methods may also be offered. Your checkout page will show the payment methods available for the specific order.

How We Secure Payments

We use 256-bit SSL encryption to help protect payment information transmitted through the checkout process.

Additional verification may be required for selected transactions before an order is approved. Complete card information is not retained on our own website servers.

Shipping Policy FAQs

1. How soon will my order be prepared?

Most orders enter the preparation stage within 1–2 business days after payment confirmation.

2. How many days does delivery usually take?

Standard delivery is generally around 5–6 business days after processing, subject to carrier and destination conditions.

3. How are engines and transmissions delivered?

Because these components are often heavy or oversized, they may be sent through freight carriers rather than standard parcel services.

4. Can I receive free shipping?

Some qualifying orders may receive free shipping within the 48 contiguous states. The applicable terms will be displayed before payment.

5. Will you verify my payment?

Certain purchases may require additional verification before the order is approved and released for processing.

Get in Touch

For help with shipping arrangements, payment questions, delivery information, or an existing order, contact:

Used Auto Parts California

Operates from Reach Auto Parts

216 St Marys Dr, Ballwin, MO 63021, United States

Phone: (888) 977-7463

Email: support@reachautoparts.us