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TERMS OF SERVICE

These Terms and Conditions apply to your use of Used Auto Parts California, from Reach Auto Parts. They cover website use, part inquiries, orders, payments, shipping, returns, and warranty-related requests. By using the website or purchasing a component, you agree to these conditions.

Information Required for Your Order

When looking for a vehicle component, the accuracy of your vehicle information matters. Make sure the year, make, model, engine, transmission, and other relevant specifications are correct before submitting your request.

If incorrect details are supplied, the selected component may not match your vehicle and additional return or replacement procedures may be required.

Used Component Inventory

Our inventory includes previously used vehicle parts for various makes and models. Because these components are pre-owned, minor differences in appearance and cosmetic condition are possible.

Information available with a listing is intended to help you evaluate the component. If you have questions about its condition or specifications, please speak with our team before completing your purchase.

Fitment Responsibility

We encourage customers to verify fitment before purchasing any component, particularly engines, transmissions, and other substantial vehicle parts.

Our representatives may help review the information you provide, but customers remain responsible for confirming that the part is suitable for their particular vehicle.

Order Review and Processing

After receiving your order and payment, we begin the processing stage.

Some orders may require additional verification. If we need clarification regarding vehicle details, payment, or delivery information, processing may be paused until the necessary information is received.

Payment Terms

The final amount payable will be displayed during the purchase process. You confirm that you have authorization to use the payment method submitted for the transaction.

If an obvious mistake appears in a product listing, price, or website system, we may correct the information and contact you before proceeding with the order.

Shipping to California Customers

Once an order has been approved, the component is prepared for delivery to the shipping address provided.

We provide fast shipping across California, but delivery dates can be influenced by carrier availability, destination, weather, transportation conditions, and other external factors.

Providing an accurate address and current contact number helps reduce potential delivery problems.

Delivery Inspection

Customers should examine the shipment after receiving it. If the package or component appears damaged, an item is missing, or the order does not appear as expected, contact us promptly.

Supporting material such as photographs, videos, packaging images, or order information may be requested during the review.

Warranty Coverage

Warranty terms are product-specific. When warranty coverage is included with an order, the documentation or terms supplied for that component will determine the applicable protection.

A warranty review may require:

  • Vehicle details

  • Part identification information

  • A description of the concern

  • Photos or videos

  • Installation details

  • Service or maintenance information

  • Additional documentation where necessary

Unless expressly included within the applicable warranty, expenses for labor, installation, diagnosis, towing, transportation, rental vehicles, and related services are not automatically covered.

Warranty Limitations

Warranty protection may not cover problems caused by improper installation, misuse, alterations, overheating, inadequate servicing, incorrect application, or continued use after a failure has been identified.

We may require the component to be returned or inspected before determining the outcome of a warranty request.

Returning an Item

Do not ship a component back without first contacting our team. Return instructions will depend on the circumstances and terms associated with your order.

Certain returns may require the part to remain uninstalled, unmodified, and in its original condition. Order details or other supporting information may also be required.

Applicable return shipping costs, restocking charges, or deductions may vary according to the reason for the return and the terms of the purchase.

What Customers Agree To

By purchasing from Used Auto Parts California, you agree to:

  • Enter accurate personal and vehicle information

  • Review the listing before purchasing

  • Confirm fitment when necessary

  • Use the part appropriately

  • Follow proper installation procedures

  • Maintain the component as required

  • Report concerns promptly

  • Follow our return and warranty procedures

Website Terms of Use

Product descriptions, images, pricing, availability, and other website information may be changed or corrected at any time.

We may update or remove listings and modify website functionality as needed. You must not use the website for unlawful activity, interfere with its normal operation, or attempt to access restricted systems or information.

Revisions to These Terms

These Terms and Conditions may be revised as our website, products, services, or business operations develop. Any new version will be posted on this page.

If you continue using the website or place an order after revised terms are posted, your continued use indicates acceptance of those changes.

Contact Information

For assistance with a purchase, return, warranty matter, or these Terms and Conditions, contact:

Used Auto Parts California

From Reach Auto Parts

216 St Marys Dr, Ballwin, MO 63021, United States

Phone: (888) 977-7463

Email: support@reachautoparts.us